Skip to content

Philippines Today

home of the Global Filipino

Menu
  • News Stories
  • Regional News
  • Business & Economy
  • Science & Technology
  • International
Menu

Call center employee complains to DOLE Call Center about OSH violation

Posted on June 22, 2015

MANILA, June 22 (PNA) — The call of Secretary Rosalinda Dimapilis-Baldoz of the Department of Labor and Employment to the public to participate in a massive citizen-driven monitoring of all business establishments’ compliance to occupational safety and health standards, and to report violations of occupational safety and health standards to the DOLE so that it can act on these violations, is beginning to get favorable results.

The DOLE Call Center yesterday reported it has endorsed to the DOLE Regional Office in the National Capital Region (NCR) several complaints that it has received, including one by an employee of BPO company Teleperformance.

“We have endorsed to Regional Director Alex Avila the complaint of the employee against her company. The employee detailed the poor ventilation of Teleperformance in its premises in Paranaque City,” said Director Nicon F. Fameronag of the Labor Communications Office in a report to Secretary Baldoz.

The DOLE Call Center, which is being supervised by the Labor Communications Office, reported that this is the second time in a week that it has received a similar complaint about Teleperformance.

“Allegedly, the company’s air-conditioning units have broken down and management had said it will take a month to repair the same. Meanwhile, employees have been complaining of the heat, and some have got sick due to dizziness and some have suffered hypertension. One employee was even rushed to a hospital due to emergency reason,” Director Fameronag said.

“We have already alerted Director Avila about this and the Secretary has directed Director Avila to to dispatch a Labor Laws Compliance Officer to assess Teleperformance’s compliance with OSH and ensure immediate corrections,” he added.

Baldoz early last month tasked the Occupational Safety and Health Center (0927-8972587/928-6690) and Employees Compensation Commission (899-4251) to open their hotlines and receive complaints and inquiries on OSHS, and she had assigned the DOLE Call Center to be the hub of complaints and inquiries on OSH.

The move, she said, is to further strengthen the DOLE’s thrust to strictly monitor compliance with labor laws, occupational safety and health standards, and social legislation among the country’s business establishments and subsequently render appropriate assistance necessary for these establishments to attain voluntary and full compliance with general labor standards.

“The public can also call directly the 16 DOLE regional offices and their field offices to lodge complaints and inquiries on OSHS,” Baldoz had said, as she enjoined the public to help in notifying the Department of Labor and Employment on issues, concerns, inquiries, and complaints on occupational safety and health, particularly on worksites that pose dangers or hazards to workers and the public. (PNA)

Share this:

  • Facebook
  • Twitter
  • LinkedIn
  • Pinterest
  • More
  • Tumblr
  • Reddit

Related

News Categories

  • Announcement (34)
  • Business & Economy (1,567)
  • Comment and Opinion (74)
    • Random Thoughts (18)
  • Current Issues (425)
    • Charter Change (1)
    • Election (228)
    • Population (6)
  • International (389)
  • Life In Japan (66)
    • Everything Japan (41)
  • Literary (34)
  • Miscellaneous (610)
  • News Stories (5,312)
  • OFW Corner (297)
  • Others (75)
  • People (408)
  • Press Releases (163)
  • Regional News (3,362)
  • Science and Technology (502)
  • Sports & Entertainment (287)

Latest News

  • BSP keeps policy rates anew December 17, 2015
  • NEDA cuts PHL additional rice import for 2016 by 25% December 17, 2015
  • DA cites serious implications of banning genetically modified products December 17, 2015
  • BBL is not yet dead – Drilon December 17, 2015
  • Comelec recognizes Duterte’s CoC for president December 17, 2015
  • NEDA chief sees 2015 growth at 6% despite typhoons December 17, 2015
  • House of Representatives ratifies bicam report on P3.002-T national budget for 2016 December 17, 2015
  • Cebu-based developer invests PHP430M to build 709 townhouse units in north Cebu town December 17, 2015
  • City gov’t eyes P75-M income from economic enterprise December 17, 2015
  • Baguio City LGU presents traffic plan for holiday season December 17, 2015

Archives

Meta

  • Log in
  • Entries feed
  • Comments feed
  • WordPress.org

Science and Technology

  • DOST-ICTO targets 500,000 web-based workers from countryside by 2016
  • (Feature) STARBOOKS: A ‘makeover’ for librarians
  • Science, research reduce ‘cocolisap’ hotspot areas in PHL
  • Montejo to further improve PAGASA and empower scientists
  • 1st PPP in biomedical research produces knee replacement system fit for Asians

Press Releases

  • Microsoft to buy Nokia’s mobile devices business for 5.44-B euros
  • New World Bank climate change report should spur SEA and world leaders into action: Greenpeace
  • Save the Philippine Seas before it’s too late — Greenpeace
  • Palanca Awards’ last call for entries
  • Philippines joins the global call for Arctic protection

Comment and Opinion

  • Remembering the dead is a celebration of life
  • Killer earthquake unlikely to hit Panay Island in near future – analyst
  • It’s not just more fun to invest in the Philippines, it is also profitable, says President Aquino
  • How does one differentiate a tamaraw from a carabao?
  • Fun is not just about the place, it is also about the people, says DOT chief

OFW Corner

  • Ebola infection risk low in Croatia
  • Death toll rises to 41, over 100 still missing in landslide in India
  • Asbestos use in construction a labor hazard
  • 500,000 OFWs to benefit POEA on-line transactions — Baldoz
  • 25 distressed OFWs return home from Riyadh
©2025 Philippines Today | Design: Newspaperly WordPress Theme