MANILA, Nov 24 (PNA) — Philippine Savings Bank (PSBank), the savings bank arm of the Metrobank Group, was ranked fifth strongest bank in the Philippines by The Asian Banker in its AB500 annual ranking 2014-2015 Edition.
This is the fourth consecutive year PSBank was included in The Asian Banker’s list. This year’s ranking is even a notch higher than 2013, making it the only savings bank in the Top 5.
“This recognition affirms our commitment to always deliver the best value to our customers. It inspires us to continuously provide simple and reliable products and services that are responsive to their banking needs while ensuring the most pleasant and memorable customer experience possible,” said PSBank President Vicente R. Cuna, Jr.
The Asian Banker 500 is an annual study that ranks the strongest and largest banks in the Asia Pacific region based on data gathered from bank annual reports, central banks and industry associations.
In the same study, banks are likewise ranked according to an aggregate strength score using a balanced scorecard approach which considers six factors, namely: scale, balance sheet growth, risk profile, profitability, asset quality and liquidity.
PSBank posted double-digit growth in net interest income, loan portfolio, and total assets in 2014. The Bank continues to trend set in its consumer loan processing turnaround times with credit decisions made in 24 hours for Auto Loans and five days for Home Loans.
It also recently launched its mobile banking facility allowing customers to access products and services using their mobile phones and tablets; and the PSBank LiveChat, the first real-time chat service in the local banking industry.
The PSBank LiveChat is a 24/7 customer service facility which makes it easy for clients to get quick answers to their banking concerns using the online chat platform.
The Bank has an extensive network of 239 branches and 585 in-branch and offsite ATMs strategically located nationwide. (PNA)